Questions
Yes. OTP login, catalogue, bag, checkout, ledger, invoices, payments, jobs, warranties, purchases, addresses, complaints and notifications share the ACT customer account.
No. Sign in only to order, to see your book, or to file a complaint. The same 10-digit mobile number used in the app opens this website.
We send a 6 digit code on WhatsApp, valid for ten minutes. First visit creates a customer record. Returning patrons keep their ledger.
College Road, Jagannathpur, Bhadrak — or we dispatch as agreed at checkout. Odisha interiors may take an extra day in monsoon.
Cash on delivery is offered. Online / UPI is offered when the house has enabled it. Existing credit lives on your ledger, the same as the ERP.
Maker’s warranty plus whatever we write on the invoice. Serial numbers appear under Warranties and Purchases after the bill is cut.
Account → Complaints. Photographs and a short video help the bench. You will see the same ticket the atelier sees.
